Sales Representative (Countertop and Flooring)
About the Role:
MSI is hiring a Sales Representative (Countertop and Flooring) to grow sales and profitability of our countertop and flooring product lines throughout the San Diego, CA territory. In this role, the Sales Representative develops and maintains relationships with fabricators, kitchen & bath (K&B) retailers, dealers, and retailer networks to drive sales growth. The Sales Representative provides product expertise, supports customers with merchandising and pricing strategies, and identifies new business opportunities while representing MSI's industry-leading surface products.
Compensation: This salaried, exempt position pays from $60,000 to $65,000 per year. The estimated annual pay for new hires generally ranges from $70,000 to $150,000 or more, depending on experience, education level and commission structure.
Key Responsibilities:
- Build and maintain strong relationships with existing and prospective customers, with a focus on retailer, dealer, fabricator, and kitchen & bath (K&B) networks.
- Promote MSI's countertop and flooring product lines to increase sales and market share.
- Provide product training and sales support to customer personnel to improve product knowledge and selling effectiveness.
- Maintain current knowledge of MSI products, industry trends, and competitor offerings to effectively position products in the marketplace.
- Manage product displays, samples, merchandising materials, and sales tools to maximize customer engagement.
- Advise dealers on retail pricing strategies, promotions, advertising, and return on investment using an understanding of retail financials.
- Prepare customer quotations, discuss credit terms, and generate sales contracts.
- Estimate delivery timelines based on company delivery schedules and inventory availability.
- Analyze sales performance and customer data to identify new opportunities and business growth strategies.
- Utilize catalogs, brochures, and vendor marketing materials to support sales efforts.
- Research customer demand and changing market trends to identify new sales opportunities.
- Resolve customer concerns related to deliveries, returns, credits, and product issues.
- Attend trade shows, customer events, and industry functions as required.
- Travel up to 90%, primarily within the local territory, with occasional overnight travel.
- Perform additional duties as assigned.
Requirements & Qualifications:
- Bachelor's degree preferred.
- Valid driver's license required.
- Strong mathematical skills, including calculating discounts, commissions, percentages, area, and volume.
- Self-motivated, results-oriented, and capable of working independently and collaboratively.
- Proficiency in Microsoft Office applications.
- Experience with CRM platforms preferred.
- Strong communication, presentation, negotiation, and problem-solving skills.
- Bilingual Spanish is a plus.
Experience Requirements:
- Previous sales experience preferred.
- Experience in countertop, flooring, building materials, or related industries is beneficial but not required.
- Experience developing customer relationships and growing sales territories is a plus.
Educational Requirements:
- Bachelor's degree preferred.
Preferred Skills & Experience:
- Experience selling countertops, flooring, tile, or building materials.
- Knowledge of retailer, dealer, fabricator, or kitchen & bath (K&B) sales channels.
- Experience using CRM software to manage customer relationships and sales opportunities.
- Strong business development and territory management skills.
- Ability to analyze sales trends and recommend growth strategies.
- Bilingual English/Spanish.
This role has the following physical demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
- The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.
- This is a safety-sensitive position.
Benefits: MSI offers a comprehensive benefits package that includes:
- Referral, Holiday, and Annual Bonuses
- Annual pay increases
- Paid Time Off
- Medical, Dental, and Vision Insurance
- Company-paid Short Term and Long Term disability;
- Company-paid Life Insurance
- Tuition Reimbursement
- Traditional and Roth 401(k) plans with company matching contributions
- Charitable donation matching programs
- Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
About MSI:
Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.Over the years, MSI has been the recipient of many prestigious awards including:
- Top 5 fastest growing companies - OC Business Journal
- Supplier Diversity Award - Home Depot
- #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
- Top Workplaces Award winner multiple times - Top Workplaces
- MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
How to Apply
- Ready to grow your sales career with MSI in San Diego, CA? Applying for the Sales Representative (Countertop and Flooring) role is quick and easy:
- Click the "Chat to Apply" button above or open the chat widget in the bottom-right corner of the page to connect with Mira, MSI's Intelligent Recruiting Assistant.
- Tell Mira about your sales experience, industry background, and career interests. She can answer questions about MSI, the role, and recommend opportunities that match your experience.
- Submit your application directly through the chat, or click the Apply Now button to complete your application online.
- An MSI recruiter will review your application and contact qualified candidates regarding the next steps in the hiring process.